Privacy Policy

1. Introduction

Wildvue ("we," "us," or "our") operates the Wildvue website at wildvue.com and the Wildvue mobile applications for iOS and Android. This Privacy Policy describes how we collect, use, and protect your personal data when you use our website and apps. By using our services, you agree to the practices described here.

2. Data we collect

We may collect:

• Account and contact information: Such as your email address when you join our waitlist or create an account.
• Photos: Images you upload to the app for barrier removal (e.g., fences, cage bars, aquarium glass). This data is used only to provide the service. Your photos are stored securely and privately. We do not use your photo content to train our models without your explicit opt-in.
• Device and identifiers: Device type, operating system, and similar technical data necessary for app functionality.
• Usage data: We may collect analytics (e.g., how the app is used) to improve our service. Where we do so, we will describe it in the app or in updates to this policy.

3. How we use your data

We use your data to:

• Provide the Wildvue service (barrier removal and related features).
• Improve our app and AI models (with your explicit opt-in where your photos are involved).
• Respond to support requests and communicate with you.
• Send marketing or product updates where you have agreed.
• Comply with legal obligations and enforce our terms.

Your photos are stored securely and privately. We do not use your photos for training our AI without your explicit consent.

4. Legal basis (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your personal data based on: (a) your consent where we ask for it (e.g., marketing, optional use of photos for training); (b) performance of our contract with you (e.g., providing the app and barrier removal); and (c) our legitimate interests (e.g., security, improving our service) where they are not overridden by your rights.

5. Data sharing and disclosure

We do not sell your personal information. We may share data with:

• Service providers: Such as hosting and cloud or AI-processing providers that help us operate the service, under strict confidentiality and data-processing terms.
• Legal requirements: When required by law, court order, or to protect our rights, safety, or property.

6. Community features and user-generated content

Wildvue includes an optional community Explore feed where you may choose to share your edited photos publicly. If you choose to post a photo to the Explore feed:

• Your first name and cleaned photo will be visible to other Wildvue users
• Any venue name you optionally provide will be displayed alongside your post
• Other users may like your post
• Your post will remain visible until you delete it or delete your account

Posting to the Explore feed is entirely optional and requires your explicit action. We never automatically post your photos publicly. You may delete your posts at any time from within the app.

We do not moderate the Explore feed proactively but reserve the right to remove content that violates our terms of service.

7. Data retention

Your photos are stored securely and privately. We retain them only as long as needed to provide the service and as described in the app or at the time of collection. Other data (e.g., account information, logs) is retained as needed for the purposes above or as required by law.

8. Security

We use technical and organizational measures (such as encryption and access controls) to protect your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security but we work to protect your information.

9. International transfers

Your data may be processed in countries outside your residence, including outside the EEA. Where we transfer data from the EEA or UK, we use appropriate safeguards (such as adequacy decisions or standard contractual clauses) as required by law.

10. Your rights

Depending on where you live, you may have the right to:

• Access and receive a copy of your personal data.
• Rectification of inaccurate data.
• Erasure ("right to be forgotten") in certain cases.
• Data portability (receive your data in a structured, machine-readable format).
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority (e.g., in your country).

California residents also have the right to know, delete, and correct personal information, and to opt out of the "sale" or "sharing" of personal information (we do not sell personal information—see Section 11). We will not discriminate against you for exercising your rights.

To exercise any of these rights, contact us at hello@wildvue.com (or "Privacy at Wildvue"). We will respond within the time required by applicable law.

11. California / CCPA

We do not sell personal information as defined under the California Consumer Privacy Act (CCPA). We do not share personal information for cross-context behavioral advertising in a way that qualifies as a "sale" or "share" under the CCPA. You have the right to know what personal information we collect and how it is used, the right to delete your personal information, the right to correct inaccurate information, and the right to opt out of sale or sharing. To submit a request, email us at hello@wildvue.com. We will not discriminate against you for exercising these rights.

12. Children's privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected a child's data, please contact us at hello@wildvue.com and we will take steps to delete it.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. We may notify you of material changes by email or through the app. Your continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

14. Contact

For privacy-related questions or to exercise your rights, contact us:

Wildvue
O'Fallon, MO 63368
United States
Email: hello@wildvue.com